Is it down, or is it me?
Before you restart the router, check whether the game or app itself is having problems. The Net Fix checks their status pages and your own connection at the same time.
Checking your internet and the status pages…
Status pages refresh every two minutes. Steam, PlayStation Network and Xbox Live don't publish a status feed we can read; check them on their own sites. Not listed? Run Boost.
How it works
The page reads the official status feeds that Discord, Epic Games, Roblox, Zoom, Cloudflare, Slack and others publish, and at the same moment checks that your own connection reaches the internet. Putting the two side by side answers the real question: if a service reports a problem and your connection is fine, waiting is the fix; if every service is fine but your connection isn't, the problem is on your side.
Reading your result
- Service reports an outage
- The problem is theirs. Restarting your router won't help; check back when their status page clears.
- Everything up, your connection failing
- The problem is between you and the internet: restart the router, try a cable, or run the Lag Check to see whether it's your Wi-Fi, your line or beyond.
- Everything up, one app still broken
- Often a problem in one region or one feature the status page hasn't listed yet. Try the website network check to see whether one network is badly routed from your provider.
Questions
Why isn't Steam, PlayStation or Xbox listed?
They don't publish a status feed other sites may read, so check their own status pages. You can still test your connection to the regions their servers run in with the game server finder.
How do I know if it's my internet or the game?
Run this check: if the game's service is up and other sites load slowly too, it's your connection. Then the Lag Check shows where the lag starts.