Terms of service

What The Net Fix is

The Net Fix is software as a service that measures your internet connection, explains where lag comes from and helps you fix it. It runs in your browser: speed and lag checks, Wi-Fi and gaming tools, fix guides and business security checks. The Net Fix finds and fixes bottlenecks to lower lag; it can't make your internet plan faster than what your provider sells you, and results depend on your network, devices and provider.

Price

The Net Fix is free. There are no paid plans, subscriptions or one-time purchases, and we never ask for a card. It is paid for by advertising and affiliate links (see below).

No account needed

Every tool works without an account. Sign-in (through Google Firebase) is only for The Net Fix team's admin console. To have a sign-in account you created earlier closed, email support@thenetfix.com.

Test & Optimize

Test & Optimize runs our checks, then suggests steps with the settings we worked out from your results. Most steps are instructions you choose to follow on your own router, devices or DNS host; we ask before any step that changes them, and you can skip any step. Only make changes on equipment and domains you own or are allowed to manage. We never change anything for you.

Fair use

• Use The Net Fix only on networks and devices you own or are allowed to manage.
• Don't use it to attack, overload or probe other networks, to get around the law, or to resell it without our written permission.
• The security checks find common exposures; they aren't a replacement for security software or a penetration test.

We may suspend accounts that break these rules or put the service at risk.

Ads, gear links and third-party sites

Some pages recommend network gear with links to Amazon. As an Amazon Associate, The Net Fix earns from qualifying purchases; it costs you nothing extra. Those purchases are between you and the retailer, whose own terms apply. We don't sell hardware.

Some pages show ads from Google AdSense, only after you accept cookies. We don't choose individual ads and don't endorse what they offer.

Service and liability

We work to keep The Net Fix available and accurate, but it is provided as is, without guarantees that it will be uninterrupted or error-free. The service is free, so to the extent the law allows, we aren't liable for losses from using it. Nothing in these terms limits rights you have under consumer law.

Governing law

These terms are governed by the laws of Pakistan, where Ismail Farooq is based. As a consumer, you also keep the protections of the consumer law where you live.

Changes and contact

We may update these terms and will note the date above. Questions: support@thenetfix.com.